Privacy Policy

Norvelle Atelier respects your privacy. This Privacy Policy explains how we collect, use and share personal information when you visit NorvelleAtelier.com, make a purchase or contact us.

Norvelle Atelier is operated by COAT CUBE LLC.

Information We Collect

Depending on how you use our store, we may collect:

• Your name, email address and telephone number;

• Billing, shipping and delivery addresses;

• Order, return, exchange and customer service information;

• Payment status and limited transaction information;

• IP address, browser, device and network information;

• Website activity, product views and advertising interactions;

• Cookie and similar technology information; and

• Communications you send to us.

Payments are processed by Shopify and the applicable payment provider. We do not require customers to send complete payment card details by email.

How We Use Information

We use personal information to:

• Process and deliver orders;

• Confirm payments and prevent fraud;

• Provide tracking and customer service;

• Process returns, exchanges and refunds;

• Maintain and improve our website;

• Measure advertising and store performance;

• Send marketing emails when you have agreed to receive them;

• Comply with legal, tax and accounting obligations; and

• Protect our customers, business and website.

How We Share Information

We may share information with service providers when necessary to operate our store, including:

• Shopify;

• Payment providers, including PayPal;

• USPS, UPS and FedEx;

• Google services, including Google Merchant Center and Google Ads;

• Technology, security and fraud-prevention providers; and

• Professional advisers or government authorities when legally required.

We do not sell personal information for money.

Marketing Communications

We may send promotional emails only when you have subscribed or otherwise agreed to receive them. You may unsubscribe at any time by using the unsubscribe link in the email or contacting us.

We do not currently send marketing text messages.

Cookies and Advertising

We use necessary, functional, analytics and advertising technologies to operate the website, understand store performance and measure advertising.

You can manage available privacy and Cookie preferences through the controls provided on our website. Additional information is available in our Cookie Policy.

Data Retention and Security

We retain information for as long as reasonably necessary to provide services, maintain transaction records, resolve disputes and meet legal obligations.

We use reasonable administrative and technical safeguards. However, no online transmission or storage method can be guaranteed to be completely secure.

Your Privacy Choices

Depending on applicable law, you may request access to, correction of or deletion of certain personal information. You may also request information about how your data is used or opt out of certain advertising-related data processing.

To submit a request, email support@norvelleatelier.com. We may need to verify your identity before completing a request.

Children’s Privacy

Our store is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Contact

Email: support@norvelleatelier.com
Phone: +1 678-378-2687
Address: 1525 Prier Ln, Webb City, MO 64870, United States